Privacy Policy

Last updated: 29/11/2025

Open a Company (“company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Policy explains how we collect, use, store, and protect the information you provide when using our website (the “Website”).

By accessing and using the Website, you agree to this Privacy Policy.

1. Data We Collect

We may collect:

Identification and contact details: first name, last name, email, phone/WhatsApp (when provided).

Form content: messages and information related to contact or quote requests.

Billing information (when applicable): name/company, tax number, address.

Technical data: IP address, browser type, device, approximate location, visited pages, and on-site events (via cookies/analytics).

Preferences: consents (cookies, marketing).

We do not request identification documents through public Website forms. If needed for service delivery, they will be collected through secure channels with prior notice.

2. Purposes of Processing

We use your data to:

Respond to requests and provide services.
Communicate with you (clarifications, proposals, updates you request).
Send newsletters/marketing communications (only with explicit consent).
Comply with legal and fiscal obligations.
Improve the Website and user experience (usage analysis, performance).

3. Legal Basis (GDPR)

We process data based on:

Contract performance or pre-contractual steps.
Consent (marketing, non-essential cookies).
Legal obligation (billing, tax requirements).
Legitimate interest (Website security, service improvement).

4. Data Sharing

We do not sell your data. We may share it only with:

Service providers (hosting, email, form tools, analytics) under confidentiality and data-protection agreements.
Authorities when legally required.

Indicative list of subprocessors (may vary): hosting provider, email platform, form tool, analytics platform.

5. Cookies and Similar Technologies

We use cookies for:

Website functionality and performance.
Statistical analytics (e.g., visited pages, time spent on site).
User preferences.

You can manage cookies in the Website banner and your browser. Blocking some cookies may affect functionality.

6. Data Retention

We keep data only as long as necessary:

Billing: for the legally required period.
Requests/Contact: up to 12 months after the last interaction, unless a contractual relationship exists.
Marketing: until consent is withdrawn.
Technical logs: limited periods for security and audit purposes.

7. Your Rights (GDPR)

You have the right to:

Access your data.
Rectify inaccurate data.
Erasure (“right to be forgotten”) under legal conditions.
Restrict or object to processing.
Data portability.
Withdraw consent at any time (without affecting prior lawful processing).

To exercise your rights: [contact email].
You may also lodge a complaint with the CNPD (www.cnpd.pt).

8. Security

We apply appropriate technical and organisational measures (encryption in transit, access controls, backups). No system is 100% secure; we continuously work to mitigate risks.

9. International Transfers

If data is transferred outside the EEA, we use appropriate safeguards (e.g., EU Commission-approved Standard Contractual Clauses).

10. Communications and Subscriptions

When submitting forms (contact, quote, downloads), we use your data to respond to your request.
With explicit consent, we may send informational/promotional communications about Open a Company services. You can unsubscribe at any time via the link in the email or by contacting us.

11. Minors

The Website is not intended for users under 16. We do not knowingly collect data from minors.

12. Changes to this Policy

We may update this Policy. The latest version will always be available on the Website. Periodic review is recommended.

13. Contact

Questions or requests about privacy:

Email: info@openacompany.pt
Address: Torre Brasil, Rua Comissão de Iniciativa 2A
Website: https://openacompany.pt/

⚖️ This Policy is aligned with the GDPR (EU) 2016/679.